/* ── Support Chat Widget ─────────────────────────────────────── */

.nf-support-fab {
    position: fixed;
    bottom: 24px;
    right: 24px;
    width: 56px;
    height: 56px;
    border-radius: 50%;
    background: linear-gradient(135deg, #FF0F6F, #FF7A30);
    border: none;
    cursor: pointer;
    box-shadow: 0 4px 16px rgba(255, 15, 111, 0.35);
    z-index: 1050;
    display: flex;
    align-items: center;
    justify-content: center;
    transition: transform 0.2s ease, box-shadow 0.2s ease;
}

.nf-support-fab:hover {
    transform: scale(1.08);
    box-shadow: 0 6px 24px rgba(255, 15, 111, 0.45);
}

.nf-support-fab svg {
    width: 26px;
    height: 26px;
    color: #fff;
    fill: none;
    stroke: currentColor;
    stroke-width: 2;
}

.nf-support-fab .nf-fab-close {
    display: none;
}

.nf-support-fab.active .nf-fab-open {
    display: none;
}

.nf-support-fab.active .nf-fab-close {
    display: block;
}

/* Panel */
.nf-support-panel {
    display: none;
    position: fixed;
    bottom: 92px;
    right: 24px;
    width: 370px;
    height: 500px;
    background: #fff;
    border-radius: 16px;
    box-shadow: 0 8px 40px rgba(0, 0, 0, 0.18);
    z-index: 1050;
    flex-direction: column;
    overflow: hidden;
    animation: nf-support-slide-up 0.25s ease-out;
}

.nf-support-panel.active {
    display: flex;
}

@keyframes nf-support-slide-up {
    from {
        opacity: 0;
        transform: translateY(16px);
    }
    to {
        opacity: 1;
        transform: translateY(0);
    }
}

/* Header */
.nf-support-header {
    display: flex;
    align-items: center;
    justify-content: space-between;
    padding: 14px 18px;
    background: linear-gradient(135deg, #2A0E5C, #5A3E9C);
    color: #fff;
}

.nf-support-header h3 {
    margin: 0;
    font-size: 15px;
    font-weight: 600;
}

.nf-support-header-close {
    background: none;
    border: none;
    color: #fff;
    cursor: pointer;
    padding: 4px;
    opacity: 0.8;
    transition: opacity 0.15s;
}

.nf-support-header-close:hover {
    opacity: 1;
}

/* Tabs */
.nf-support-tabs {
    display: flex;
    border-bottom: 1px solid #eee;
}

.nf-support-tab {
    flex: 1;
    padding: 10px;
    font-size: 13px;
    font-weight: 600;
    text-align: center;
    cursor: pointer;
    background: none;
    border: none;
    border-bottom: 2px solid transparent;
    color: #888;
    transition: all 0.15s ease;
}

.nf-support-tab.active {
    color: #FF0F6F;
    border-bottom-color: #FF0F6F;
}

.nf-support-tab:hover {
    color: #FF0F6F;
}

/* Chat area */
.nf-support-body {
    flex: 1;
    overflow-y: auto;
    padding: 14px;
    display: flex;
    flex-direction: column;
    gap: 10px;
}

.nf-support-msg {
    max-width: 85%;
    padding: 10px 14px;
    border-radius: 14px;
    font-size: 13px;
    line-height: 1.5;
    word-wrap: break-word;
}

.nf-support-msg.bot {
    align-self: flex-start;
    background: #f3f0f8;
    color: #2A0E5C;
    border-bottom-left-radius: 4px;
}

.nf-support-msg.user {
    align-self: flex-end;
    background: linear-gradient(135deg, #FF0F6F, #FF7A30);
    color: #fff;
    border-bottom-right-radius: 4px;
}

.nf-support-msg.typing {
    font-style: italic;
    color: #999;
}

/* Chat input */
.nf-support-input-row {
    display: flex;
    padding: 10px 14px;
    border-top: 1px solid #eee;
    gap: 8px;
    align-items: center;
}

.nf-support-input {
    flex: 1;
    border: 1px solid #ddd;
    border-radius: 20px;
    padding: 8px 14px;
    font-size: 13px;
    outline: none;
    transition: border-color 0.15s;
}

.nf-support-input:focus {
    border-color: #5A3E9C;
}

.nf-support-send-btn {
    width: 36px;
    height: 36px;
    border-radius: 50%;
    border: none;
    background: linear-gradient(135deg, #FF0F6F, #FF7A30);
    color: #fff;
    cursor: pointer;
    display: flex;
    align-items: center;
    justify-content: center;
    transition: opacity 0.15s;
    flex-shrink: 0;
}

.nf-support-send-btn:hover {
    opacity: 0.85;
}

.nf-support-send-btn:disabled {
    opacity: 0.5;
    cursor: not-allowed;
}

.nf-support-send-btn svg {
    width: 16px;
    height: 16px;
}

/* Feedback form */
.nf-support-feedback-form {
    display: none;
    flex-direction: column;
    gap: 12px;
    padding: 14px;
    flex: 1;
    overflow-y: auto;
}

.nf-support-feedback-form.active {
    display: flex;
}

.nf-support-feedback-form label {
    font-size: 12px;
    font-weight: 600;
    color: #555;
    text-transform: uppercase;
    letter-spacing: 0.03em;
}

.nf-support-feedback-form select,
.nf-support-feedback-form textarea {
    border: 1px solid #ddd;
    border-radius: 8px;
    padding: 8px 12px;
    font-size: 13px;
    outline: none;
    font-family: inherit;
    transition: border-color 0.15s;
}

.nf-support-feedback-form select:focus,
.nf-support-feedback-form textarea:focus {
    border-color: #5A3E9C;
}

.nf-support-feedback-form textarea {
    min-height: 100px;
    resize: vertical;
}

/* Star rating */
.nf-support-stars {
    display: flex;
    gap: 4px;
}

.nf-support-star {
    width: 28px;
    height: 28px;
    cursor: pointer;
    color: #ddd;
    transition: color 0.15s;
}

.nf-support-star.active {
    color: #FF7A30;
}

.nf-support-star:hover {
    color: #FF7A30;
}

.nf-support-submit-btn {
    padding: 10px 20px;
    border-radius: 8px;
    border: none;
    background: linear-gradient(135deg, #FF0F6F, #FF7A30);
    color: #fff;
    font-weight: 600;
    font-size: 14px;
    cursor: pointer;
    transition: opacity 0.15s;
    align-self: flex-end;
}

.nf-support-submit-btn:hover {
    opacity: 0.9;
}

.nf-support-submit-btn:disabled {
    opacity: 0.5;
    cursor: not-allowed;
}

.nf-support-success {
    text-align: center;
    padding: 24px;
    color: #2A0E5C;
}

.nf-support-success svg {
    width: 48px;
    height: 48px;
    color: #4CAF50;
    margin-bottom: 12px;
}

.nf-support-success p {
    font-size: 15px;
    font-weight: 600;
    margin: 0 0 6px;
}

.nf-support-success small {
    color: #888;
    font-size: 13px;
}

/* Responsive */
@media (max-width: 768px) {
    .nf-support-panel {
        width: calc(100vw - 32px);
        height: calc(100vh - 120px);
        bottom: 88px;
        right: 16px;
    }

    .nf-support-fab {
        bottom: 16px;
        right: 16px;
    }
}